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APPLICATION MANAGEMENT

At Emisha Systems

we understand the pivotal role of Application Management Services (AMS) in extending the life of your applications. Our AMS is designed to reduce the complexities associated with application management, allowing your teams to concentrate on core business objectives.

OUR APPROACH TO
AMS

info@emishasystems.co.za

At Emisha Systems, we understand the pivotal role of Application Management Services (AMS) in extending the life of your applications. Our AMS is designed to reduce the complexities associated with application management, allowing your teams to concentrate on core business objectives.

WHY

CHOOSE AMS AT EMISHA?

In response to shrinking IT budgets and the need for streamlined application estates, Emisha Systems offers a comprehensive AMS that addresses key drivers, including:

  • Increasing efficiencies and value in application support operations.
  • Cost reduction and operational efficiency.
  • Accelerating core business processes.
  • Enhancing business user adoption and experiences.
  • Maximizing the performance of legacy applications.

    • DISCOVER OUR TAILORED
    SERVICES

    Emisha Systems' Application Management Services are equipped with features that ensure your systems perform to the highest standards. Our scalable and secure infrastructure, aligned with Information Technology Infrastructure Library (ITIL) practices, offers the following:
    01
    Reduce Operational Costs

  • A consistent service approach that decreases costs
  • Increases application availability
  • Provides targeted SLAs for efficiency

    • 02
    Accelerate Operational Stability

  • Transition to a steady-state with minimal service disruption
  • Reduce incidents and improve application availability through proactive incident management

    • 03
    Modernize Your Enterprise

  • Bridging the gap between legacy systems and a modern infrastructure
  • Empowering efficiency, agility, and competitive advantage

    • 04
    Optimize Service Delivery

  • Deliver optimal service throughout the application lifecycle
  • Service delivery based on ITIL best practices
  • Provide a stable environment for evolving business changes

    • KEY
    HIGHLIGHTS

    01
    Proven Low-Risk Transition Process

    Embark on a proven low-risk transition process with our application management services. Our expertise guarantees a seamless shift, minimizing disruptions and optimizing the performance of your applications. Trust in a reliable approach that ensures stability and efficiency throughout the transition, setting the foundation for sustained success.

    02
    Dedicated ITILv3 Service Desk

    Experience unparalleled support with our dedicated ITILv3 Service Desk. Our expert team ensures swift issue resolution, streamlined processes, and proactive service management, adhering to industry best practices.

    03
    Industry-Standard Monitoring Tools

    Harness the power of industry-standard monitoring tools for robust application management. Our proactive approach utilizes cutting-edge tools, ensuring real-time insights, performance optimization, and proactive issue identification to maintain peak application health.

    04
    Continuous Service Improvement

    Engage in a perpetual cycle of enhancement with our Continuous Service Improvement model. We analyze, adapt, and optimize your application management services, fostering an environment of ongoing improvement, efficiency, and alignment with evolving business needs.

    05
    Service Level Agreements

    Elevate your service standards with our meticulous Service Level Agreements (SLAs). Our commitment ensures defined performance benchmarks, response times, and service quality, providing you with transparency, accountability, and confidence in our application management services.

    06
    Service Asset and Configuration Management

    Optimize your IT landscape with our Service Asset and Configuration Management. We meticulously manage and document assets, configurations, and relationships, ensuring a comprehensive understanding of your environment, fostering efficiency, and enabling informed decision-making.

    07
    Cloud or On-Premise Support

    Choose flexibility with our versatile Cloud or On-Premise Support. Whether your applications reside in the cloud or on-premise, our expert support ensures seamless integration, reliable performance, and tailored solutions to meet the specific needs of your environment.

    08
    SA-Based Developer Team

    Experience excellence with our SA-Based Developer Team in our comprehensive application management services. Our skilled team, based in South Africa, brings a unique blend of expertise, cultural understanding, and innovation to deliver tailored solutions. Trust in local proficiency for efficient application development, maintenance, and support that aligns seamlessly with your business goals.